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Chatfuel is a chatbot development platform that helps businesses create and manage chatbots for Facebook Messenger, WhatsApp, and Telegram. The platform provides a drag-and-drop interface that makes it easy to create chatbots that can answer customer questions, provide information, and even sell products.


  • Drag-and-drop interface: Chatfuel's drag-and-drop interface makes it easy to create chatbots without any coding experience.
  • Template library: Chatfuel provides a library of templates that businesses can use to create chatbots quickly and easily.
  • Integrations: Chatfuel integrates with a variety of other platforms, such as Salesforce, Shopify, and Zapier.
  • Analytics: Chatfuel provides analytics that businesses can use to track the performance of their chatbots.
  • Customization: Chatfuel is highly customizable, so businesses can tailor their chatbots to their specific needs.
  • Scaling: Chatfuel is scalable, so businesses can easily add more chatbots as their needs grow.

Use cases:

  • Customer service: Chatfuel can be used to provide customer service by answering customer questions, resolving issues, and providing support.
  • Sales: Chatfuel can be used to sell products and services by providing product information, taking orders, and answering customer questions.
  • Marketing: Chatfuel can be used to promote products and services by sending out promotional messages, conducting surveys, and collecting leads.
  • Education: Chatfuel can be used to provide educational content by delivering lessons, answering questions, and providing quizzes.
  • Entertainment: Chatfuel can be used to provide entertainment by telling jokes, playing games, and providing trivia.


Chatfuel offers a free plan that allows businesses to create and manage up to 10 chatbots. Paid plans start at $15 per month and offer more features, such as unlimited chatbots, integrations, and analytics.

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