Drift

Drift is a conversational marketing platform that helps businesses engage with website visitors in real time through live chat, chatbots, and email. It uses artificial intelligence to personalize conversations and provide a more seamless experience for visitors.

Features:

• Live chat: Drift's live chat feature allows businesses to connect with website visitors in real time. This can be used to answer questions, provide support, or close deals.
• Chatbots: Drift's chatbots can be used to automate conversations with website visitors. This can free up sales and marketing teams to focus on other tasks.
• Email: Drift's email feature allows businesses to send personalized emails to website visitors. This can be used to nurture leads, promote products or services, or provide support.
• Reporting and analytics: Drift provides detailed reporting and analytics that track the performance of conversations and the results of campaigns. This information can be used to improve the effectiveness of future conversations and campaigns.

Use cases:

• Lead generation: Drift can be used to generate leads by qualifying website visitors and converting them into sales opportunities.
• Customer support: Drift can be used to provide customer support by answering questions, resolving issues, and providing assistance.
• Sales: Drift can be used to close deals by qualifying leads, answering questions, and closing sales.
• Marketing: Drift can be used to promote products or services by sending personalized emails and nurturing leads.

Pricing:

Drift offers a variety of pricing plans to fit the needs of different businesses. Plans start at $49 per month for up to 10 users.